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User Agreement

Access and use of this glam21.com website are governed by the Terms of Conditions and, as such, you should carefully read these prior to using the website. By accessing the website, you are agreeing to abide by and be bound by the Terms of Conditions and all applicable laws. Do not access this website if you do not agree to be bound by the Terms of Conditions. We reserve the right to change such Terms of Conditions, in whole or in part, at any time with or without notice. You should always check these Terms of Conditions prior to using the glam21.com website. Your continued use of the glam21.com website following posting of changes to these Terms of Conditions will mean you accept those changes.

READ THESE TERMS OF USE CAREFULLY. BY USING THIS WEBSITE TO MAKE ONLINE PURCHASES OR PRODUCTS, YOU AGREE TO BE BOUND BY AND ACCEPT THE TERMS OF USE SET FORTH HEREIN AND YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT. THESE TERMS OF USE CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATION AND EXCLUSIONS THAT MAY APPLY TO YOU.

 

Suspension of Service

Glam21.com may temporarily suspend its services as a result of the following reasons : maintenance of computers and telecommunications equipment, replacement or damage repairs, and interruption of communication.

1.  YOUR ACCOUNT

 How to register

To register and create your “Member Profile” click here

Log Into your Account

To log into your account click “Login menu on the left side of glam21.com, enter your login and password.

Forgot your Password

If you forgot your password, go to theSEARCH PASSWORDsection and then you can see “Forgot your Password?” page. Enter your e-mail address on the blank, your password will be sent to your e-mail address.

View your order history

If you wish to view your order history, go to the “MY SHOP” section, then you will have access to your order history.

2.  YOUR ORDER

Before submitting an order for the purchase of products using this website, you will be shown an order confirmation screen describing, among other things, the products to be ordered, the purchase price and any applicable charges for shipping and taxes. When you submit your order by pressing the “Check out” button, such order will constitute an offer from you to COSWELKOREA to purchase the products described in the order confirmation screen for the price and subject to other charges, terms and conditions set out on the said order confirmation screen. Orders are not binding on COSWELKOREA until accepted by COSWELKOREA. COSWELKOREA acceptance of your order is evidenced by a return e-mail from COSWELKOREA indicating that your order has been accepted.

* All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed

Glam21 reserves the right, at its sole discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. In the event that your order is cancelled after your payment has been processed, glam21 will issue a full refund.

3.  SHIPPING

GLAM21.COM ships via Korean Post to addresses all of the world. No deliveries are made on Saturdays or Sundays. We do not accept orders being shipped to Army Post Office, Fleet Post Office and Post Office boxes.

Unless otherwise stated, all prices quoted do not include shipping and handling charges. Separate charges for shipping and handling will be shown on the order confirmation screen for each order, as applicable. Sometimes free shipping may be offered in case of ordering over specific amounts of paying.

GLAM21 SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES OR COSTS RESULTING FROM ANY DELAYS IN DELIVERY.

4.  PRODUCT AVAILABILITY

The availability of certain products may be limited, and products may not be available for immediate delivery. CoswelKorea may revise or cease to make available any product at any time without prior notice. In the event that CoswelKorea is unable to deliver you a product ordered due to a lack of availability, CoswelKorea will notify you via e-mail and your order will be automatically cancelled with respect to such unavailable product, provided that CoswelKorea may, in its sole discretion, contact you in order to allow you to maintain your order subject to a revised delivery time if and when the product becomes available.

5.  SHOPPING ONLINE

Browsing, Optimal Settings & Security

Monitor settings

This site is best viewed with latest Internet Explorer version and a minimum monitor resolution of 1024 x 768. Please note that monitors display colors differently based upon their settings.

Internet Browser requirements

Our site works best with latest Internet Explorer version and above on PCs. We also support Firefox 1.5 and above for 
PCs and MACs and Safari 2.0.4 on MAC only.

Security Online

We understand how important security is to you; when placing an order on glam21.com, we encrypt your information using Secure Socket Layer (SSL) encryption technology. This is one of the most advanced consumer security technology available. You can be assured that your order will be safely and securely processed. To find out more about SSL encryption please go to:http://compnetworking.about.com/cs/securityssl/g/bldef_ssl.htm?terms=ssl

In order for encryption to take place, your browser must have the SSL protocol. The current browsers that offer such protocol are:

. Mozilla Firefox

. Internet Explorer or Higher

. Safari

. Google Chrome

 

Taxes

You are responsible for all sales, use, goods and services, and other taxes and duties associated with the order.

Payment options

CREDIT CARDS ACCEPTED

. MasterCard

. VISA

OTHER PAYMENT ACCEPTED

. Paypal account, Payoneer account, Visa, Mastercard.

WE’RE SORRY WE DO NOT ACCEPT:

. CODs.

. Personal Checks

. Money Orders

* IMPORTANT INFORMATION

For your security, your billing name and address must match that of the credit card user for payment. We reserve the right to reject any order that does not match these criteria.

6.  RETURNS

Returns & Exchanges

If for any reason you are not happy with your purchase, we will be happy to accept a return or exchange within a week (7 days) of your receipt. We will be happy to credit your account for the amount of the purchase.

Damaged Items

a) When your order arrives, please inspect the package for any damage that may have occurred during shipment.It is normal for the shipping carton to show some wear and tear, however, if the item or items in your shipment was or were damaged, please contact us immediately at +82-2-830-2943(International call) or send us an e-mail.

b) For prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

 IMPORTANT

Returns or exchanges for purchases made online may not be acceptable for return or exchange at a RETAILER Counter.

We’re sorry but returns or exchanges for purchases made in a COSWELKOREA retail store or any retail location may not be returned to glam21.com

7.  OWNERSHIP AND RISK OF LOSS

All products purchased from glam21.com are delivered to you by a third party delivery company pursuant to a shipping contract. You shall become the owner of the products and shall assume the risks of loss at the time of delivery by COSWELKOREA of the product to the third party delivery company.

8.  EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

except as expressly provided for in these terms of use, coswelkorea does not make or give any representation, warranty or condition of any kind, whether express or implied, statutory or otherwise, including without limitation warranties as to the uninterrupted or error free transactions, privacy, security, merchantability, quality, title, durability, suitability, non-infringement or fitness for a particular purpose, or those arising out of a course of dealing or usage of trade for the glam21.com website.

in no event will coswelkorea be liable for any indirect, incidental or consequential damages, howsoever caused, including but not limited to, any lost profits, lost savings, loss of use or lack of availability of the glam21.com website and stored data, punitive, exemplary, aggravated or economic damages arising out of the products provided by coswelkorea or otherwise related to these general terms of use or the transactions conducted on or from the www.glam21.com website even if coswelkorea or any other lawful agents, contractors or employees have been advised of the possibility of such damage or claim. in no case will coswelkorea’ total liability arising under any cause whatsoever be for more than the amount paid by you for the specific products ordered under this agreement and to which the claim relates. in no event will coswelkorea be liable to you for damages or losses resulting from viruses, data corruption, failed messages, damages arising as a result of transmission errors or problems, telecommunciations service providers, coswelkorea contractors, the internet backbone, third party suppliers of products or services, damages or losses caused by you or your respective employees, agents or subcontractors, or other events beyond the reasonable control of coswelkorea.

9.  GOVERNING LAW AND JURISDICTION

Any and all e-commerce-related lawsuits raised between glam21 and a User shall be in accordance with the address of the User at that time of the suing, and in the event of there is no address, such lawsuit shall be exclusively controlled by the competent court of jurisdiction. Notwithstanding the foregoing, in the event that the address or residence of the User at that time of the suing is not clear or in the event of the foreigner, the lawsuit shall be filed to the competent court on the Civil Procedures Code.

Any and all e-commerce-related lawsuits raised between glam21.com and a User shall be governed by the law of the Republic of Korea.

10.SEVERABILITY

The provisions of these Terms of Use shall be deemed severable. In the event that any portion of these Terms of Use is determined to be unenforceable or invalid, such provisions shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

11.ENTIRE AGREEMENT

Your use of this website is governed by these Terms of Use and by our Privacy Policy. You acknowledge that you have read the Privacy Policy and agree to be bound by and accept the terms and conditions set forth therein. Notwithstanding the foregoing, the provisions of these Terms of Use shall supersede and take precedence over the provisions of the Privacy Policy; in the event of any inconsistency between the provisions of these Terms of Use and the Privacy Poilcy, the provisions of the Terms of Use shall govern.

These Terms of Use, together with all other agreements, terms or conditions incorporated or referred to herein, constitute the entire agreement between you and CoswelKorea relating to the subject matter hereof, the use of this website and any transactions conducted on or from this website, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing or by CoswelKorea making such amendments or modifications available to it pursuant to these Terms of Use.

12.HYPERLINKS TO OR FROM OTHER SITES

CoswelKorea is not affiliated or associated with sponsors or producers of any third party websites that hyperlink to or from the glam21.com’ websites. We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from the glam21.com’ websites from such third parties. We cannot ensure that you will be satisfied from any products or services that you purchase from a third party site that links to or from the glam21.com’ websites since these third party sites are owned and operated by independent merchants. We do not endorse any of the merchandise or services, nor have we taken any steps to confirm the accuracy or reliability of, any of the information contained in such third party sites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.

13. RESTRICTED USES

Glam21.com website is owned and created by CoswelKorea and supervised by CoswelKorea. The contents of the glam21.com website are copyrighted and protected by law. Except as stated herein, none of the material on the glam21.com website may be copied, reproduced, distributed, republished, uploaded, displayed, posted or transmitted in any way whatsoever. However, you may download material for your own personal, non-commercial use, provided that you agree to abide by any copyright notice or other restrictions contained in any material included in or accessed through the glam21.com website and include any author attribution, copyright or trade-mark notice or restriction in any such material that you download. You may not use such downloaded material for any commercial purpose. Modification of materials or use of the materials for any other purpose is a violation of copyright law and other proprietary rights.

The use of any trade-marks appearing on the glam21.com website or any other content on the glam21.com website, except as expressly provided in these Terms of Use is strictly prohibited.

14.ENGLISH LANGUAGE

You expressly agree that these Terms of Use and all ancillary documents be drafted solely in English.

15.CONTACT INFORMATION

Telephone: +82-2-830-2943

Email:info@coswelKorea.com

Address:

COSWELKOREA

#503, 407, Sillim-ro, Gwanak-gu

Seoul, South Korea

 

I have read and agree to the user agreement.

Privacy Policy

This sample form is provided to you as a reference. Prior to posting, please make the necessary adjustments in order to ensure that all information is in accordance with the terms of your shopping mall.


1.  Purposes of Collection and Use of Personal Information

A.  Contract fulfillment obligated by provision of services and settlement of payment for the services provided

Supply of content, purchase and payment, delivery of goods or billing statements and others, user authentication for financial transactions and financial services

B.  Member management

User authentication to access members-only service, identity verification, prevention of unauthorized or illegal use, membership subscription check, validation of user age, confirmation of consent/agreement from legal representative for users under the age of 14, handling of complaints and civil affairs, delivery of notices


2.  Types of Personal Information Collected : Name, date of birth, gender, user ID, password, telephone number, mobile phone number, E-mail address, personal information of legal representative for users under the age of 14

3. Duration of Retention and Use of Personal Information

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they will be discarded without delay. However, it shall be retained for a specified period of time due to the reasons mentioned below.

A.  Duration of Retention and Use of Personal Information

Retention pursuant to prevention of illegal transaction and internal shopping mall: OO years

B.  Retention pursuant to applicable laws

o Records on contracts or withdrawal of offers and the like:

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc.

- Retention Period : 5 years

o Records on payment settlement and supply of goods etc.

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 5 years

o Records on processing of customer disputes and complaints

- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc

- Retention Period : 3 years

o Log records

- Reasons of retention: Communication Privacy Act

- Retention Period : 3 months

※ If you do not accept these terms, you will not be able to create an account with us.


I have read and agree to the privacy policy.

Sharing Information with Third Parties(optional)

Disclosure of Information to Third Parties (Optional)

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Name of Party :

- Type of Information Disclosed :

- Purpose of Use :

- Time Period of Use and Storage :

Do you agree to share your personal information with thired parties?

Entrusting Personal Information (optional)

Consent to entrust handling of personal information (Optional)

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Trustee :

- Trustee’s Duties :

Do you agree to the policies on entrusting your personal information?